We do not offer refunds unless a product is damaged, and depending on the state of the product we may offer a partial or full refund! Or a coupon code if preferred.
At kerentila, we strive to make our customers 100% satisfied with the products they buy from us. If you encounter any shipping or product problems and feel frustrated, please contact us via email [email protected] to explain the problem you are experiencing, and our team will help you immediately.
Returns, exchanges, and cancellations are not accepted.